WHO SHOULD FILE A COMPLAINT?
Anyone may file a complaint.
Employers, Licensees and Certificate Holders are required to report incidents when an APRN, RN, LPN or CNA has been terminated, voluntarily or involuntarily, for any act/incident which would be a violation of the Board’s Rules or the Nurse Practice Act. (See Wyoming Statute § 33-21-153) for specific reporting requirements). Licensees or Certificate holders must self disclose in the case of an impending criminal charge or civil violation. (See Wyoming Statute § 33-21-146(a)(viii) for specific reporting requirements). Also, use this complaint portal if you have a complaint on an education program.
*WSBN does not accept anonymous complaints or complaints on healthcare facilities*
WHY SHOULD I FILE A COMPLAINT?
Wyoming State Board of Nursing’s mission is “to serve and safeguard the people of Wyoming through the regulation of nursing education and practice.” You can help WSBN fulfill its mission by filing a complaint.
Complaints should be submitted as soon as practical. There are no time limits on complaint filing.
WHAT SHOULD I INCLUDE WITH THE COMPLAINT?
The following questions are intended as a guide to help you when submitting information about your complaint. It is not necessary to answer each question.
- Who committed the actions you are reporting?
- Who was the victim(s)?
- Who discovered the incident/behavior?
- Who else was involved?
- Who else witnessed the incident?
- What was the violation? (see Chapter 8, Section 3 of the Board’s Rules and Wyoming Statute § 33-21-146 for a list of violations)
- What happened?
- What actions were performed by the nurse/nursing assistant?
- What equipment was used or should have been used?
- Where did the incident occur?
- Where were the witnesses during the incident?
- Where was the item(s)/information stored or kept?
- When did the incident occur?
- When was it discovered?
- When were the supervisors/authorities notified?
- How was the incident committed?
- How was the incident discovered?
- How much property or money was taken?
- How much damage was done?
Also, include supporting documentation. (i.e. copies of records, Medication Administration Records (MARs) and controlled substance records, name and/or statements of witnesses and/or persons involved, confession, applicable policies and procedures, employee handbook, staffing schedule, patient assignment, incident reports, drug test results, termination notice, names and address of all witnesses). Other forms of evidence may include pictures, surveillance videos, and copies of text messages or social network pages.
Applicants with a Criminal History
The Wyoming Professional Assistance Program (WPAP)
Wyoming Professional Assistance Program (WPAP) provides a confidential resource to professionals with substance use or mental/behavioral health conditions. Their services are completely confidential. Neither your circumstances or your identity will ever be disclosed without your written authorization. This confidentially is ensured by Federal Regulations 42 CFR Part 2 and Wyoming State Statute 33-1-115. (check this)